At OncoSaathi, we are deeply committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application and website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, date of birth, and other details you provide during registration.
- Health Information: Cancer type, treatment stage, wellness preferences, and mood data you choose to share.
- Usage Data: App interactions, feature usage, device information, and analytics data.
- Communication Data: Messages sent through the platform, consultation notes, and support queries.
2. How We Use Your Information
We use your information to:
- Provide and personalise the OncoSaathi experience.
- Facilitate expert consultations and wellness tracking.
- Improve our services through anonymised analytics.
- Send you relevant notifications and updates (with your consent).
- Ensure platform security and prevent misuse.
3. Data Sharing & Disclosure
We do not sell your personal data. We may share information only in the following circumstances:
- With healthcare professionals you choose to consult.
- With trusted service providers who assist in operating our platform.
- When required by law or to protect the safety of our users.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of non-essential communications.
- Request a copy of the data we hold about you.
- Withdraw consent at any time.
6. Data Retention
We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
7. Children's Privacy
OncoSaathi is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date and, where appropriate, through in-app notifications.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at oncosaathi@gmail.com.